Shipping Guide

customboxprinting.com is a very experienced printing services company in the United States of America with complete consistency and time-saving shipping services to all its clients. We always motivate our designer team to complete their jobs on time and deliver orders with complete firmness and perfection.

We offer excellent door-to-door shipping services to our valued clients with a 100% guarantee of well-preserved orders. Our company has contracts with reliable, renowned carriers, which helps us deliver orders at the lowest prices — and we offer free shipping on standard orders to all US destinations.

Turnaround time is the time it takes us to complete your order and have it delivered to you. This timeframe starts with the order confirmation email, from which final artwork and dieline go to the design team, who immediately start production according to your specifications. Next is inspection — every box is checked for quality before packing and shipping directly to the address you provide.

Note: Failure to approve dieline and artwork due to changes or lack of response will delay your order.

The turnaround time for our standard orders is 7–10 business days from order confirmation. If you need packaging materials urgently, you can place a rush order at 3–5 business days — slightly more in cost, but reaches you faster.

No compromises are made on the quality or quantity of the packaging you order. All orders pass through inspection before shipping. You will receive exactly what you have paid for.

If there are any issues with your order upon receiving — damaged in transit or doesn't match your approved artwork — contact us within 7 days of receiving. Details about refunds or replacements are on the Returns & Refunds page.

For more information about our services and rates, or for any questions about your order, call us at (855) 792-3890 (toll free) or (860) 362-8820, or email us at support@customboxprinting.com.